Privacy Policy
PRIVACY INFORMATION
Respecting your privacy
ABC Locksmiths (ABN 23 014 416 362) trades as an online store in Australia. Information about us can be obtained by contacting the ABN holder on 08 8482 9381
ABC Locksmiths acknowledges and is committed to protecting your privacy. We will collect, use and disclose and hold personal information in accordance with the Privacy Act 1988 (“the Act”). We will let you know:
· when we collect information about you
· what information we collect and hold about you and why we collect such information
· how that information is used by us
· if the law requires the collection of such information
· the consequences, if any, of you not disclosing such information
· that you can access such information and how you can access such information
· how you can correct such information if it is not correct
How is your personal information collected?
The ABC Locksmiths does not collect personal information unless it is necessary for us to carry out our functions and activities as part of our business. We only collect such information by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself or others each time you contact us by phone, letter or email. This information will be used and managed as set out in the privacy policy. We may collect information about you when you provide the information directly to us. For example:
· when you sign-up to our mailing list
· when you register for or participate in competitions, promotions or surveys that we run
· when you register or fill in forms on our website or mobile applications
· when you visit and use our website and mobile applications
· when you order goods or services from us, including gift cards
· when you send emails, letters or other correspondence to us
· when you report an incident, make a complaint or provide other feedback to us
Where we collect information from you, we will generally do so ourselves. However, in some cases we may collect information through a third party, such as through contractors who provide security or other services to us.
What personal information do we collect?
The information that we collect about you may include:
· your name, date of birth, email address, postal address and other contact details
· payment information, which may include bank account or credit card details, and other information that we need in order to provide relevant goods and services to you
· details of your shopping preferences
· user names, passwords and other registration details that you provide when registering to use any of our websites, mobile applications or other services
· details of your visits to and use of our website and mobile applications, including the different parts of the website and applications that you access during your visits
· demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites
· other information that you provide to us
How is personal information used?
We will use and disclose your personal information for the primary purposes of our business as a retailer or a purpose related to our primary purpose such as marketing, where you consent to such disclosure or such disclosure is permitted by the Act.
In addition we may use such information to market to you products and services offered by ABC Locksmiths unless you have indicated that you do not wish to obtain such offers or material. We will in such circumstances use the personal information provided for the sole purpose of providing the service you have requested.
How is personal information disclosed?
We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so.
The personal information you have provided to us will be kept confidential and secure and will not be accessible for unauthorised use, amendment or disclosure.
Data security
We take active steps to protect the personal information we hold against loss, unauthorised access or use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required, we destroy, delete or de-identify it in a secure manner.
How can I access and update my personal information?
You are able to access or correct the personal information we hold about you at any time by writing to the Privacy Officer, ABC Locksmiths, 5 Sussex Court, Craigmore S.A. 5114. Before we provide you with access to your personal information we may require some proof of identity.
We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us to do this please provide us with the correct information and inform us if your details have changed. If we deny you access to information or deny a request for correction we will provide you with the reasons why we have denied you access or corrected such information in the circumstances.
How can I find out what personal information ABC Locksmiths holds about me?
If you would like to access or update your personal information, you can contact us by writing to the Privacy Officer, ABC Locksmiths, 5 Sussex Court, Craigmore S.A. 5114. Before we provide you with access to your personal information we may require some proof of identity.
Changes to ABC Locksmiths Privacy Policy and Practices
Due to the importance of your privacy and in line with customer expectations and legislative changes, our privacy policy will be reviewed and if appropriate, updated. A copy of the Policy can be made available by contacting the Privacy Officer.
Contacting ABC Locksmiths about this Privacy Policy
If you are concerned with the way ABC Locksmiths has handled your personal information, please contact our Privacy Officer with your complaint. We will make available to you a Privacy Complaint Form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.
If we have not responded to you within a reasonable time, you are entitled under the Privacy Act 1988 to make a complaint to the Office of the Australian Information Commissioner.
More Information
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.gov.au.
Respecting your privacy
ABC Locksmiths (ABN 23 014 416 362) trades as an online store in Australia. Information about us can be obtained by contacting the ABN holder on 08 8482 9381
ABC Locksmiths acknowledges and is committed to protecting your privacy. We will collect, use and disclose and hold personal information in accordance with the Privacy Act 1988 (“the Act”). We will let you know:
· when we collect information about you
· what information we collect and hold about you and why we collect such information
· how that information is used by us
· if the law requires the collection of such information
· the consequences, if any, of you not disclosing such information
· that you can access such information and how you can access such information
· how you can correct such information if it is not correct
How is your personal information collected?
The ABC Locksmiths does not collect personal information unless it is necessary for us to carry out our functions and activities as part of our business. We only collect such information by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself or others each time you contact us by phone, letter or email. This information will be used and managed as set out in the privacy policy. We may collect information about you when you provide the information directly to us. For example:
· when you sign-up to our mailing list
· when you register for or participate in competitions, promotions or surveys that we run
· when you register or fill in forms on our website or mobile applications
· when you visit and use our website and mobile applications
· when you order goods or services from us, including gift cards
· when you send emails, letters or other correspondence to us
· when you report an incident, make a complaint or provide other feedback to us
Where we collect information from you, we will generally do so ourselves. However, in some cases we may collect information through a third party, such as through contractors who provide security or other services to us.
What personal information do we collect?
The information that we collect about you may include:
· your name, date of birth, email address, postal address and other contact details
· payment information, which may include bank account or credit card details, and other information that we need in order to provide relevant goods and services to you
· details of your shopping preferences
· user names, passwords and other registration details that you provide when registering to use any of our websites, mobile applications or other services
· details of your visits to and use of our website and mobile applications, including the different parts of the website and applications that you access during your visits
· demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites
· other information that you provide to us
How is personal information used?
We will use and disclose your personal information for the primary purposes of our business as a retailer or a purpose related to our primary purpose such as marketing, where you consent to such disclosure or such disclosure is permitted by the Act.
In addition we may use such information to market to you products and services offered by ABC Locksmiths unless you have indicated that you do not wish to obtain such offers or material. We will in such circumstances use the personal information provided for the sole purpose of providing the service you have requested.
How is personal information disclosed?
We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so.
The personal information you have provided to us will be kept confidential and secure and will not be accessible for unauthorised use, amendment or disclosure.
Data security
We take active steps to protect the personal information we hold against loss, unauthorised access or use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required, we destroy, delete or de-identify it in a secure manner.
How can I access and update my personal information?
You are able to access or correct the personal information we hold about you at any time by writing to the Privacy Officer, ABC Locksmiths, 5 Sussex Court, Craigmore S.A. 5114. Before we provide you with access to your personal information we may require some proof of identity.
We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us to do this please provide us with the correct information and inform us if your details have changed. If we deny you access to information or deny a request for correction we will provide you with the reasons why we have denied you access or corrected such information in the circumstances.
How can I find out what personal information ABC Locksmiths holds about me?
If you would like to access or update your personal information, you can contact us by writing to the Privacy Officer, ABC Locksmiths, 5 Sussex Court, Craigmore S.A. 5114. Before we provide you with access to your personal information we may require some proof of identity.
Changes to ABC Locksmiths Privacy Policy and Practices
Due to the importance of your privacy and in line with customer expectations and legislative changes, our privacy policy will be reviewed and if appropriate, updated. A copy of the Policy can be made available by contacting the Privacy Officer.
Contacting ABC Locksmiths about this Privacy Policy
If you are concerned with the way ABC Locksmiths has handled your personal information, please contact our Privacy Officer with your complaint. We will make available to you a Privacy Complaint Form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.
If we have not responded to you within a reasonable time, you are entitled under the Privacy Act 1988 to make a complaint to the Office of the Australian Information Commissioner.
More Information
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.gov.au.